Privacy Policy — How JezBuzz Protects Your Data

This Privacy Policy applies to all services provided by jezbuzz at jezbuzz.net, including the website, mobile app, games, promotions, and customer support. It explains how jezbuzz collects, processes, stores, and protects the personal data of its players — with a particular focus on the needs and expectations of players in Bangladesh.

When you register at jezbuzz, deposit funds, play games, or contact support, you are sharing certain personal information with the platform. jezbuzz takes that responsibility seriously. This policy is written in plain language so that every player — not just legal professionals — can understand exactly what happens to their data.

jezbuzz collects only the personal data that is necessary to operate your account and deliver a safe, functional gaming experience. The following table summarises the categories of data collected and the reason for each:

jezbuzz uses the personal data it collects for specific, legitimate purposes. Your data is never used for anything beyond what is described in this Privacy Policy. The primary uses are:

• To create and manage your jezbuzz account, including verifying your identity and age.
• To process deposits and withdrawals via bKash, Nagad, and Rocket securely and accurately.
• To detect and prevent fraud, money laundering, and unauthorised account access.
• To provide customer support and respond to your queries or complaints.
• To send you important account notifications, such as deposit confirmations and security alerts.
• To improve the jezbuzz platform based on how players use it — game performance, load times, and navigation.
• To comply with applicable legal and regulatory obligations.
• To support responsible gaming tools such as deposit limits and self-exclusion features.

jezbuzz understands that financial privacy is especially important to players in Bangladesh. Here is exactly how your payment data is handled on the platform:

• jezbuzz records your bKash or Nagad mobile number and transaction reference IDs for deposit and withdrawal matching purposes only.
• Your mobile financial service PIN is never requested, stored, or accessible by jezbuzz at any point.
• All payment transactions are processed through the official APIs of the respective payment providers, not through jezbuzz's own servers.
• Payment records are retained for the minimum period required by financial compliance obligations and then securely deleted.
• jezbuzz will never ask you to send money to a personal mobile number. All deposits go through the official jezbuzz payment channels only.

jezbuzz does not sell your personal data. Period. However, to operate the platform effectively, jezbuzz works with a small number of trusted third-party service providers. Data is shared with these parties only to the extent necessary for them to perform their specific function:

• Payment Processors: bKash, Nagad, and Rocket receive only the transaction data needed to process your deposit or withdrawal.
• Identity Verification: If KYC is required, your identity documents may be shared with a licensed verification service provider.
• Fraud Prevention: Technical data such as IP addresses may be shared with security services to detect and block fraudulent activity.
• Legal Authorities: jezbuzz may disclose data to law enforcement or regulatory bodies if required to do so by applicable law.

All third-party service providers used by jezbuzz are contractually required to handle your data securely and use it only for the specific purpose for which it was shared. They are not permitted to use your jezbuzz data for their own marketing or commercial purposes.

jezbuzz uses cookies and similar technologies to make the platform work properly and to improve your experience. Here is a breakdown of the types of cookies used:

• Essential Cookies: Required for the platform to function. These keep you logged in and maintain your session securely. They cannot be disabled without breaking core functionality.
• Preference Cookies: Remember your settings such as language preference and display options so you do not have to reset them each visit.
• Analytics Cookies: Help jezbuzz understand how players use the platform — which pages are visited most, where players encounter issues — so the experience can be improved.
• Security Cookies: Used to detect suspicious login attempts and protect your jezbuzz account from unauthorised access.

You can manage cookie preferences through your browser settings. Note that disabling essential cookies may prevent certain jezbuzz features from working correctly.

jezbuzz implements industry-standard technical and organisational security measures to protect your personal data from unauthorised access, loss, or misuse. These measures include:

• SSL/TLS encryption on all data transmitted between your device and jezbuzz servers.
• Encrypted storage of sensitive account data at rest using strong encryption standards.
• Access controls that limit which jezbuzz staff can view personal player data, based on job function.
• Regular security audits and vulnerability assessments of the jezbuzz platform infrastructure.
• Automated monitoring systems that flag unusual login patterns or suspicious account activity in real time.

jezbuzz retains your personal data only for as long as it is necessary for the purposes described in this Privacy Policy, or as required by applicable law. The general retention principles are:

• Active account data is retained for the duration of your jezbuzz account and for a reasonable period after account closure.
• Financial transaction records are retained for the minimum period required by financial compliance regulations.
• Identity verification documents are deleted once verification is complete and the minimum legal retention period has passed.
• Support communication records are retained for a limited period to allow for follow-up and dispute resolution.

When data is no longer required, jezbuzz securely deletes or anonymises it so that it can no longer be linked back to you as an individual.

As a jezbuzz player, you have the following rights regarding your personal data. To exercise any of these rights, contact jezbuzz support at [email protected].

jezbuzz is strictly an adult platform. The minimum age to register and use jezbuzz is 18 years. jezbuzz does not knowingly collect personal data from anyone under the age of 18.

If jezbuzz discovers that a minor has registered an account, that account will be immediately closed, all funds will be returned to the payment source, and all associated personal data will be deleted. If you believe a minor is using jezbuzz, please contact support immediately.

jezbuzz may update this Privacy Policy from time to time to reflect changes in the platform, applicable law, or industry best practices. When changes are made, the "Last Updated" date at the top of this page will be revised.

For significant changes that affect how your data is used, jezbuzz will make reasonable efforts to notify you via email or an in-platform notification before the changes take effect. It is your responsibility to review this policy periodically. Continued use of jezbuzz after an update constitutes acceptance of the revised Privacy Policy.

If you have any questions, concerns, or requests related to this Privacy Policy or how jezbuzz handles your personal data, please get in touch with the jezbuzz support team:

• Email: [email protected]
• Support is available 24 hours a day, 7 days a week.
• Website: jezbuzz.net

jezbuzz aims to respond to all privacy-related requests within 5 business days. For data deletion or access requests, please include your registered phone number and account username so the team can locate your records promptly.